Privacy Policy

1. Information We Collect

• Contact information, such as your name, email address, telephone number and preferred contact method.
• Event information, such as the event date, type, venue, city, guest count, service hours, package interests, beverage preferences, food menu, planner or venue contacts and details you include in your message.
• Communication information, including emails, text messages, call notes, form submissions and other correspondence with Proof & Pour.
• Transaction and booking information, such as quotes, agreements, invoices, payment status and purchased services.
• Technical and usage information, such as IP address, browser type, device type, pages viewed, referring website, approximate location and interactions with the site.

2. How We Collect Information

• Directly from you when you submit a form, call, text, email, request a quote, sign an agreement or book services.
• Automatically through the website, cookies, logs, analytics, security and similar technologies.
• From planners, venues, caterers, retailers, referral partners or other people involved in your event when they provide information for legitimate planning purposes.

3. How We Use Information

• Respond to inquiries and prepare quotes, proposals, purchasing guides and event plans.
• Confirm availability, communicate about bookings and perform contracted services.
• Coordinate event requirements with clients, planners, venues, caterers, insurers, staff and approved vendors.
• Process payments, maintain business records and prevent fraud, abuse or security incidents.
• Operate, maintain, secure and improve the website and customer experience.
• Send service-related messages and, where permitted, marketing communications. You may opt out of marketing emails at any time.
• Comply with legal obligations, venue requirements, insurance requirements and enforce agreements.

4. How We Disclose Information

• Service providers that support website hosting, forms, email, customer management, contracts, payments, accounting, analytics, security and other business operations.
• Event participants such as planners, venues, caterers, staff, insurers and approved vendors when information is reasonably necessary to plan or perform the event.
• Government authorities, courts, insurers, attorneys or other parties when required by law or reasonably necessary to protect rights, safety, property or the integrity of our services.
• A buyer, successor or other party involved in a merger, financing, reorganization, sale or transfer of all or part of the business, subject to appropriate protections.

5. Cookies, Analytics and Advertising

The website may use cookies and similar technologies for essential functions, security, preferences and measurement. The exact tools used may change as the website is updated. You can control cookies through your browser and any cookie settings made available on the site. Blocking some cookies may affect site functionality.

6. Data Retention

We retain information for as long as reasonably necessary for inquiries, bookings, event operations, accounting, insurance, dispute prevention, legal compliance and legitimate business records. Retention periods vary based on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information. No website, transmission or storage system can be guaranteed completely secure. Please do not submit sensitive information through general website forms or ordinary email.

8. Your Choices

You may unsubscribe from marketing emails by using the unsubscribe method provided or contacting us. You may request access to, correction of or deletion of personal information by emailing Chase@theproofandpour.com. We may verify your identity and may retain information when required or permitted by law, contract, accounting, insurance or legitimate business needs.

9. Children's Privacy

The website is intended for adults planning events and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has submitted information, contact us so we can review and address it.

10. Third-Party Links and Services

The website may link to social media, payment processors, venues, retailers or other third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy as our website, services or legal obligations change. The revised policy will be posted with a new effective date.

12. Contact Us

Questions or privacy requests may be directed to:
Proof & Pour LLC
Email: Chase@theproofandpour.com
Phone: 850-572-1620
Website: theproofandpour.com